HELP CENTER

QUESTIONS? ANSWERED.

Clear answers about raw feeding, storage, ordering, delivery, and Raw Advantage products.

RAW ADVANTAGE FAQ

Everything you need to know.

RAW FEEDING BASICSWhy choose a raw diet?

Raw feeding offers animal-based ingredients with natural moisture and a short ingredient list. Many dogs find it highly palatable, and some owners notice smaller, firmer stools on a well-digested diet.

RAW FEEDING BASICSDo Raw Advantage foods contain artificial colors or preservatives?

Our Raw Advantage raw beef blend uses straightforward animal-based ingredients and no artificial colors or preservatives.

STORAGE & HANDLINGHow long can thawed raw food stay refrigerated?

Once fully thawed, keep raw food refrigerated and use it within 3–4 days. Keep unused portions sealed and cold.

STORAGE & HANDLINGHow can I travel with raw food?

Keep frozen or thawed raw food cold in a well-insulated cooler. Freeze-dried Raw Advantage is convenient when freezer space is limited.

FEEDING GUIDELINESHow do I determine the right amount?

A practical starting point is 2% for adult maintenance, 1.5% for weight-loss feeding, and 6–10% for puppies depending on age, growth, breed, and activity.

FEEDING GUIDELINESHow should I transition my dog to raw?

Introduce a small amount and increase it gradually over several days while decreasing the previous food. Adjust the pace to your dog.

ORDERING & PICKUPHow does local delivery and pickup work?

Local pickup is available. Delivery options and final shipping charges are shown during checkout based on the order and destination.

ORDERING & PICKUPWhat payment methods do you accept?

Major credit cards are accepted online. Contact us if you need help with a specific order or payment arrangement.