DELIVERY/PICK-UP & RETURNS
DELIVERY POLICY
Raw Advantage Pet Foods offers free local delivery with a minimum purchase of 2 or more cases.
Anything over 15 miles can be arranged. Simply, contact us for additional information.
PICK-UP
We will gladly set-up for your order to be picked-up. Pick-up orders will be ready as soon as possible. Once your order is ready, we will send notification via email, unless otherwise noted.
RETURNS
If you are unhappy with your purchase, a return will be accepted of an unused product* within 14 days of purchase. Once an item has been received, a credit will be issued. If the product was delivered, credit will be issued for the product subtract $8.00. Please allow up to 2 weeks for your return credit.
Raw Advantage Pet Foods cannot be held responsible for items damaged or lost in return shipment. Refunds are unable to be issued without proof of purchase and/or proof of received return delivery in original condition.
*Returned items must be unused and in the original unopened packaging. Products not received in such condition may not be eligible for refund or will be subject to a restocking fee.