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DELIVERY/PICK-UP & RETURNS

DELIVERY POLICY

Raw Advantage Pet Foods offers free local delivery with a minimum purchase of 2 or more cases. 

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Anything over 15 miles can be arranged. Simply, contact us for additional information. 

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PICK-UP

We will gladly set-up for your order to be picked-up. Pick-up orders will be ready as soon as possible. Once your order is ready, we will send notification via email, unless otherwise noted.

RETURNS

If you are unhappy with your purchase, a return will be accepted of an unused product* within 14 days of purchase. Once an item has been received, a credit will be issued. If the product was delivered, credit will be issued for the product subtract $8.00. Please allow up to 2 weeks for your return credit.

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Raw Advantage Pet Foods cannot be held responsible for items damaged or lost in return shipment. Refunds are unable to be issued without proof of purchase and/or proof of received return delivery in original condition.

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*Returned items must be unused and in the original unopened packaging. Products not received in such condition may not be eligible for refund or will be subject to a restocking fee.

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